Managing an Immigration Program: Steps for Creating and Increasing Legal Capacity
This manual describes best practices used by many of the country's most experienced nonprofit immigration programs and managers. The training curriculum covers pr
ogram design, case selection criteria, case management systems, fee schedules, alternative funding sources, financial controls, marketing, staff training, BIA agency recognition and staff accreditation, and legal representation ethics.
To download the entire manual, please click on the picture to the right. Below, you can download individual chapters.
TABLE OF CONTENTS
CHAPTER 1 - Building Agency Support for an Immigration Legal Program
CHAPTER 2 - Space, Equipment and Tools Case Management Software
CHAPTER 3 - Staffing Your Immigration Legal Program
- Sample Volunteer Agreement
- Confidentiality Agreement
- Prohibition Against Providing Legal Services Outside the Office and Expectations of Employees
CHAPTER 4 - Authorization for Non-Attorneys to Practice Immigration Law (BIA Accreditation & Recognition)
CHAPTER 5 - Case Management Systems: Promoting Effective, Efficient Service Delivery
Article: Considerations for Immigration Programs Working on VAWA Self-Petitions and U Visa Cases by Gail Pendleton.
- Sample Case Notes for Case File
- Sample Client Agreement
- Contrato De Servicis al Cliente
- Sample Retainer Agreement 2 (AKA Client Service Agreement)
- Sample Retainer Agreement 3
- Statement of Mutual Rights & Responsibilities of Clients and Catholic Family Center
- Sample Clients Right Agreement (Spanish)
CHAPTER 6 - Managing Financial Performance
CHAPTER 7 - External Relations: Outreach, Marketing, Advocacy and Media
- Sample Guidelines for Communications and Public Relations
- Media & Communications Memorandum: What to Do and Say When You are Contacted By the Media
- Sample Consent to be Interviewed bythe Media