Interactive Policies and Procedures Workshop

Well-established policies and procedures promote fairness and uniformity in our programs’ operations. The existence of solid policies is consistently identified as an important factor in avoiding staffing problems, technical errors, and more. However, faced with extreme numbers of newcomers with urgent direct representation needs, setting aside time to establish or reevaluate policies feels daunting. This workshop will be a space dedicated to drafting policies and procedures with support from CLINIC’s program management experts. The workshop will include information about best practices, and participants will use a guided template to draft policies and procedures for their program. Participants will also have opportunities for facilitated discussion with peers to aid them in developing policies and procedures.

Workshop Day

Workshop Time

02:00 pm ~ 04:00 pm